Effective Date: 26. November 2024
At The Villas at Blue Mountain (https://villasatbluemountain.com), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Billing and payment details
- Booking and travel details
- Any additional information you provide via forms or inquiries
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and operating system
- Pages visited and time spent on the site
- Referring URL
- Cookies and similar tracking technologies
c. Third-Party Sources
We may receive additional information about you from third-party booking platforms or partners, where applicable.
2. How We Use Your Information
We use your information to:
- Process bookings and provide villa rental services
- Communicate with you about your inquiries, reservations, or updates
- Improve our website, services, and customer experience
- Send marketing emails or promotional offers (if you have opted in)
- Comply with legal obligations or resolve disputes
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Trusted third parties who assist with payment processing, booking management, email delivery, or other operational needs.
- Legal Requirements: Authorities, if required by law or to protect our rights and interests.
- Business Transfers: In the event of a sale, merger, or acquisition, your data may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. By using our site, you agree to the use of cookies. You can manage your cookie preferences through your browser settings.
Types of cookies we use:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: To understand user behavior and improve the site.
- Marketing Cookies: For targeted advertising and personalized content.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access the information we hold about you
- Request corrections or updates to your data
- Request deletion of your data (subject to legal or operational requirements)
- Opt-out of marketing communications
- File a complaint with a data protection authority
To exercise these rights, please contact us at [insert contact email].
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing personal information.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request deletion.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Villas at Blue Mountain
Email: Sales@VillasAtBlueMountain.com
